Support Center
MyCast&Crew Sign In
MyCast&Crew U.S.
Okta Login Help and FAQs
MyCast&Crew Log In and Sign Up
List of Sign Up or Log In Error Messages and What to Do:
CPAS Login and Multi-Factor Authentication Setup
PSL+ Login and Multi-Factor Authentication Setup
Sign Up, Log In & Account Settings FAQs
General Payroll FAQs
From I-9
Digital Edits
Digital Onboarding
Profile Updates
Adjustment Requests
Check Inquiry
Other Departments
Canada Employee Reports
Verification of Employment
Paid Family and Medical Leave
Disability
Sick Time
Unemployment
MyCast&Crew U.S.
Getting Started
Profile Updates
Direct Deposit
Loan-outs
Pay Stubs
Supporting Minors
W-4s
Tax Documents
FAQ
MyCast&Crew Canada
Getting Started: Crew
Direct Deposit
Loan-outs
FAQ
Start+
Getting Started
Offers
I-9 Reviewers
Crew Members (U.S.)
Start+ Canada
Crew Members (Canada)
Hours+
Getting Started
Crew Members
Working with Timecards
Payroll Accountants
Department Heads
Reports
Studio+
Getting Started
Payroll Management
File Management
Studio+ for CAPS
Reporting+
Getting Started
Functions
Collaborate
PSL+
Getting Started
1099/T4A Generating and User Guides
Login and Multi-Factor Authentication Setup
Setup
Payroll
Accounts Payable
Journal Entry
Petty Cash Entry
PSL+ DPO
PSL+ CASHet
Automated Clearing House (ACH)
Reports
Refresh Guides
Digital Purchase Order (DPO)
Getting Started
Purchase Orders
DPO Administration Section
DPO FAQs
onTime
ETC
ETC Employees
ETC Admins
Allocations
CAPS Pay
CAPS Pay for Administrators
CAPS Pay for Project Users
FAQ
CAPS+
FAQ
CPAS
FAQ
TTC V-Pay
MediaWeb
Teams to CAPS Payroll Migration
Getting Ready for Digital
Forms and Resources
Forms for Production Payroll
Guides and Orgs
Software Support
What's New
MyCast&Crew Release Notes
Start+ Release Notes
Hours+ Release Notes
Studio+ Release Notes
Reporting+ Release
Contact
Back to home
Support Center
MyCast&Crew U.S.
Okta Login Help and FAQs
MyCast&Crew Log In and Sign Up
List of Sign Up or Log In Error Messages and What to Do:
CPAS Login and Multi-Factor Authentication Setup
PSL+ Login and Multi-Factor Authentication Setup
Sign Up, Log In & Account Settings FAQs
General Payroll FAQs
From I-9
Digital Edits
Digital Onboarding
Profile Updates
Adjustment Requests
Check Inquiry
Other Departments
Canada Employee Reports
Verification of Employment
Paid Family and Medical Leave
Disability
Sick Time
Unemployment
MyCast&Crew U.S.
Getting Started
Profile Updates
Direct Deposit
Loan-outs
Pay Stubs
Supporting Minors
W-4s
Tax Documents
FAQ
MyCast&Crew Canada
Getting Started: Crew
Direct Deposit
Loan-outs
FAQ
Start+
Getting Started
Offers
I-9 Reviewers
Crew Members (U.S.)
Start+ Canada
Crew Members (Canada)
Hours+
Getting Started
Crew Members
Working with Timecards
Payroll Accountants
Department Heads
Reports
Studio+
Getting Started
Payroll Management
File Management
Studio+ for CAPS
Reporting+
Getting Started
Functions
Collaborate
PSL+
Getting Started
1099/T4A Generating and User Guides
Login and Multi-Factor Authentication Setup
Setup
Payroll
Accounts Payable
Journal Entry
Petty Cash Entry
PSL+ DPO
PSL+ CASHet
Automated Clearing House (ACH)
Reports
Refresh Guides
Digital Purchase Order (DPO)
Getting Started
Purchase Orders
DPO Administration Section
DPO FAQs
onTime
ETC
ETC Employees
ETC Admins
Allocations
CAPS Pay
CAPS Pay for Administrators
CAPS Pay for Project Users
FAQ
CAPS+
FAQ
CPAS
FAQ
TTC V-Pay
MediaWeb
Teams to CAPS Payroll Migration
Getting Ready for Digital
Forms and Resources
Forms for Production Payroll
Guides and Orgs
Software Support
What's New
MyCast&Crew Release Notes
Start+ Release Notes
Hours+ Release Notes
Studio+ Release Notes
Reporting+ Release
Contact
MyCast&Crew U.S.
Articles and videos to help you use MyCast&Crew
Getting Started
A Refresher Guide for Crew Members
MyCast&Crew: Dashboard and Portal Overview
MyCast&Crew Video: Submitting a New W-4
Profile Updates
How can I update my username/email for my online portal?
How can I update or add my emergency contact?
How can I update my corporation address?
How do I update my name?
How can I add a screen credit name to my profile?
How do I update my address?
See more
Direct Deposit
MyCast&Crew: Sign Up for Direct Deposit
I just set up my direct deposit, why is my account number different?
How do I review the direct deposit information active on my account?
Why was my direct deposit turned off?
How can I add direct deposit to my business loan-out?
How can I add direct deposit as an individual (W-2) and as a loan-out?
What if I can't find my bank institution on Plaid?
How do I set up micro-deposits?
Video: What if I want to send portions of my paycheck to multiple accounts?
Can I set up direct deposit for residual payments through MyCast&Crew?
How can I receive paper pay stubs?
Can Paying Agent employees set up direct deposit in MyCast&Crew?
What is Plaid?
See more
Loan-outs
MyCast&Crew: Update or Add Loan-Out Information
MyCast&Crew: How to Add Direct Deposit for a Loan-Out Profile
Where can I get a copy of my W-9 and Letter of Indemnification forms?
What does it mean if the loan-out status is "Expired?"
Pay Stubs
How can I receive notifications about my pay stubs?
Are you looking for copies of your pay stubs?
Are you looking for pay stubs prior to 2018?
Have I been paid for a job already completed?
Supporting Minors
MyCast&Crew: How to Create a New Account for a Minor
MyCast&Crew: Managing a Minor’s Profile
MyCast&Crew: Registering and Managing a Minor's Trust Account Information
W-4s
How can I update my W-4?
Are you trying to file exempt on your Federal W-4 but are unable to check off the box?
Can I delete a previously submitted W-4?
I can't update my W-4 because there is a lock, what does the lock mean?
Tax Documents
How do I access my W-2?
FAQ
Are you looking for a missing check?
How do I register to access my pay stubs/W-2
