Support Center
MyCast&Crew Sign In
General Payroll FAQs
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MyCast&Crew Log In and Sign Up
List of Sign Up or Log In Error Messages and What to Do:
CPAS Login and Multi-Factor Authentication Setup
PSL+ Login and Multi-Factor Authentication Setup
Sign Up, Log In & Account Settings FAQs
General Payroll FAQs
From I-9
Digital Edits
Digital Onboarding
Profile Updates
Adjustment Requests
Check Inquiry
Other Departments
Canada Employee Reports
Verification of Employment
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Disability
Sick Time
Unemployment
MyCast&Crew U.S.
Getting Started
Profile Updates
Direct Deposit
Loan-outs
Pay Stubs
Supporting Minors
W-4s
Tax Documents
FAQ
MyCast&Crew Canada
Getting Started: Crew
Direct Deposit
Loan-outs
FAQ
Start+
Getting Started
Offers
I-9 Reviewers
Crew Members (U.S.)
Start+ Canada
Crew Members (Canada)
Hours+
Getting Started
Crew Members
Working with Timecards
Payroll Accountants
Department Heads
Reports
Studio+
Getting Started
Payroll Management
File Management
Studio+ for CAPS
Reporting+
Getting Started
Functions
Collaborate
PSL+
Getting Started
1099/T4A Generating and User Guides
Login and Multi-Factor Authentication Setup
Setup
Payroll
Accounts Payable
Journal Entry
Petty Cash Entry
PSL+ DPO
PSL+ CASHet
Automated Clearing House (ACH)
Reports
Refresh Guides
Digital Purchase Order (DPO)
Getting Started
Purchase Orders
DPO Administration Section
DPO FAQs
onTime
ETC
ETC Employees
ETC Admins
Allocations
CAPS Pay
CAPS Pay for Administrators
CAPS Pay for Project Users
FAQ
CAPS+
FAQ
CPAS
FAQ
TTC V-Pay
MediaWeb
Teams to CAPS Payroll Migration
Getting Ready for Digital
Forms and Resources
Forms for Production Payroll
Guides and Orgs
Software Support
What's New
MyCast&Crew Release Notes
Start+ Release Notes
Hours+ Release Notes
Studio+ Release Notes
Reporting+ Release
Contact
Back to home
Support Center
General Payroll FAQs
Okta Login Help and FAQs
MyCast&Crew Log In and Sign Up
List of Sign Up or Log In Error Messages and What to Do:
CPAS Login and Multi-Factor Authentication Setup
PSL+ Login and Multi-Factor Authentication Setup
Sign Up, Log In & Account Settings FAQs
General Payroll FAQs
From I-9
Digital Edits
Digital Onboarding
Profile Updates
Adjustment Requests
Check Inquiry
Other Departments
Canada Employee Reports
Verification of Employment
Paid Family and Medical Leave
Disability
Sick Time
Unemployment
MyCast&Crew U.S.
Getting Started
Profile Updates
Direct Deposit
Loan-outs
Pay Stubs
Supporting Minors
W-4s
Tax Documents
FAQ
MyCast&Crew Canada
Getting Started: Crew
Direct Deposit
Loan-outs
FAQ
Start+
Getting Started
Offers
I-9 Reviewers
Crew Members (U.S.)
Start+ Canada
Crew Members (Canada)
Hours+
Getting Started
Crew Members
Working with Timecards
Payroll Accountants
Department Heads
Reports
Studio+
Getting Started
Payroll Management
File Management
Studio+ for CAPS
Reporting+
Getting Started
Functions
Collaborate
PSL+
Getting Started
1099/T4A Generating and User Guides
Login and Multi-Factor Authentication Setup
Setup
Payroll
Accounts Payable
Journal Entry
Petty Cash Entry
PSL+ DPO
PSL+ CASHet
Automated Clearing House (ACH)
Reports
Refresh Guides
Digital Purchase Order (DPO)
Getting Started
Purchase Orders
DPO Administration Section
DPO FAQs
onTime
ETC
ETC Employees
ETC Admins
Allocations
CAPS Pay
CAPS Pay for Administrators
CAPS Pay for Project Users
FAQ
CAPS+
FAQ
CPAS
FAQ
TTC V-Pay
MediaWeb
Teams to CAPS Payroll Migration
Getting Ready for Digital
Forms and Resources
Forms for Production Payroll
Guides and Orgs
Software Support
What's New
MyCast&Crew Release Notes
Start+ Release Notes
Hours+ Release Notes
Studio+ Release Notes
Reporting+ Release
Contact
General Payroll FAQs
Call: 888.570.4650 (U.S.) or 818.659.6455 (outside U.S.)
Email: employeehelpdesk@castandcrew.com
Hours of Operation: Mon - Fri 7am - 7pm PT
From I-9
Form I-9 FAQs: Understanding the Latest Changes
Digital Edits
Approving an Invoice Using Digital Edits
Digital Edits: How to Change Account Codes on Your Edit Report
Digital Onboarding
Submitting a New Project Request
Profile Updates
How can I register for a Cast & Crew account?
Adjustment Requests
How to Submit an Adjustment Request
Check Inquiry
Is there a discrepancy on your check?
Is your name misspelled on your check/cheque?
How can I opt out of paper paystubs? (Canada)
Need a check re-issued?
Questions about garnishments?
Questions about residuals?
Questions about Contributions or MPI?
Paperless Pay Stubs Terms & Conditions
See more
Other Departments
Canada Payroll Support
Canada Employee Reports
Can I get my dates or hours worked report for the union?
Do you need a Record of Employment?
Verification of Employment
Are you a commercial verifier looking for written wage verification?
Are you looking for written employment wage verification? (Canada)
Are you being asked to have your employer complete the Medicare part B form?
Paid Family and Medical Leave
How do employees fill out NYPFL waivers?
Can I get more information on paid family and medical leave?
Disability
Do you have a claim form for NY disability?
Do you have a claim form for NJ disability?
Sick Time
How can I use my accrued sick time?
Are you a client looking for more information on sick time?
Unemployment
Are you looking for unemployment, disability, or family leave information?
Are you looking for a Separation Letter?
Need a separation letter for the state of Georgia?
