Profile Updates

How can I update my username/email for my online portal?

Our support team can help update your account information.  

If you're trying to update your login username/email for your MyCast&Crew account, please get in touch with us at:

If you're trying to update your email found in the Basic Profile section of your MyCast&Crew account, please get in touch with us at:

  • Email: employeehelpdesk@castandcrew.com and include your old and new username/email. Due to the sensitivity of your profile, we will request information from a secure link.  
  • Phone: 888.570.4650 (U.S.) 

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