How can I update my username/email for my online portal?

Our support teams can help reset your account. Give us a call or email us at employeehelpdesk@castandcrew.com and include your old and new username/email. Due to the sensitivity of your profile, we will request information from a secure link.  

Phone:

  • 888.570.4650 (U.S.)
  • 818.659.6455 (outside U.S.)