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MyCast&Crew U.S.
MyCast&Crew U.S.
Getting Started
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FAQ
MyCast&Crew Canada
Start+
Getting Started
Offers
Start+ Canada
Hours+
Getting Started
Working with Timecards
Reports
Studio+
Getting Started
User Management
Payroll Management
Project Management
PSL+
FAQ
CAPS Pay
CAPS Pay for Administrators
CAPS Pay for Project Users
FAQ
ETC
ETC Employees
ETC Admins
Allocations
Digital Purchase Order (DPO)
DPO Administration Section
DPO FAQs
Getting Ready for Digital
General Payroll FAQs
Profile Updates
Direct Deposit
Check Inquiry
Other Departments
Verification of Employment
Paid Family and Medical Leave
Disability
Sick Time
Unemployment
Forms and Resources
What's New
MyCast&Crew Release Notes
Start+ Release Notes
Hours+ Release Notes
onTime™ Release Notes
Studio+ Release Notes
Contact
Back to home
Support Center
MyCast&Crew U.S.
MyCast&Crew U.S.
Getting Started
Profile Updates
Direct Deposit
Password & Login Assistance
FAQ
MyCast&Crew Canada
Start+
Getting Started
Offers
Start+ Canada
Hours+
Getting Started
Working with Timecards
Reports
Studio+
Getting Started
User Management
Payroll Management
Project Management
PSL+
FAQ
CAPS Pay
CAPS Pay for Administrators
CAPS Pay for Project Users
FAQ
ETC
ETC Employees
ETC Admins
Allocations
Digital Purchase Order (DPO)
DPO Administration Section
DPO FAQs
Getting Ready for Digital
General Payroll FAQs
Profile Updates
Direct Deposit
Check Inquiry
Other Departments
Verification of Employment
Paid Family and Medical Leave
Disability
Sick Time
Unemployment
Forms and Resources
What's New
MyCast&Crew Release Notes
Start+ Release Notes
Hours+ Release Notes
onTime™ Release Notes
Studio+ Release Notes
Contact
MyCast&Crew U.S.
Articles and videos to help you use MyCast&Crew
Getting Started
MyCast&Crew: Register For An Account (Desktop & Mobile)
MyCast&Crew: Landing Page Overview
MyCast&Crew Video: Submitting a New W-4
MyCast&Crew: Registering to Access Pay Stubs/W-2
Profile Updates
How can I update my username/email for my online portal?
How can I update or add my emergency contact?
How can I update my corporation address?
How do I update my name?
How do I update my address?
See more
Direct Deposit
MyCast&Crew: Sign Up For Direct Deposit
I just set up my direct deposit, why is my account number different?
Why was my direct deposit turned off?
How do I review the direct deposit information active on my account?
How can I add direct deposit to my business loan out?
What if I can't find my bank institution on Plaid?
How do I set up micro-deposits?
How can I receive paper check stubs?
What if I want to send portions of my paycheck to multiple accounts?
Can I set up direct deposit for residual payments through MyCast&Crew?
Can Paying Agent employees set up direct deposit in MyCast&Crew?
What if I am a Loan Out or have a Coporation?
What is Plaid?
See more
Password & Login Assistance
MyCast&Crew: Recover Your Password (Mobile & Desktop)
MyCast&Crew: Set Up Okta Verify App for MFA (Desktop)
MyCast&Crew: Set up Okta Verify App for MFA (Mobile)
MyCast&Crew: How to Reset Your Phone Number in Okta
MyCast&Crew: Set Up Voice Call Self-Service Password Recovery Method in Okta
MyCast&Crew: Set Up Text Message Self-Service Password Recovery Method in Okta
Multi-Factor Authentication Information
See more
FAQ
Have I been paid for a job already completed?
Are you looking for copies of your pay stubs?
Are you looking for pay stubs prior to 2018?
Are you looking for a missing check?
How do I access my W-2?
How can I update my W-4?
Are you trying to file Exempt on your Federal W-4 but are unable to check off the box?
Can I delete a previously submitted W-4?
I can't update my W-4 because there is a lock, what does the lock mean?
See more
