MyCast&Crew: Creating an Account


New users who are added to one of Cast & Crew's products, such as Start+ or Hours+, are required to create an account with MyCast&Crew, the digital hub for all Cast & Crew products. 

After you've been added to a project, you'll receive an invitation email, which you'll use to create your account.

1. Click Start in the invitation email. This will open a new tab.

Note: Once you've created a password, the Start link will no longer work to create your account. After you create your password, the link will take you to the MyCast&Crew homepage.

2, A single sign-on page will open in the new tab, which will guide you to create a new password,

3. Create a new password and enter it in both fields.

4. Select a password question for your security, and add the answer in the field.

5. Select a security image, which will help identify you in case you forget your password.

6. Click Create My Account. This will open the MyCast&Crew sign in page in a new browser.

7. Enter your email address Click Next.

8. When the Okta login dialog appears, enter your newly created password Click Sign In.

9. You'll be prompted to create an Okta - MFA for additional security. Learn how to set this up here.


If you have any issues with creating your account, please contact Support via phone Monday through Friday, 7:00 a.m. PT to 6:00 p.m. PT or 24 hours by email.

  • Phone: 1-888-570-4650 (in the U.S.) or 1-818-659-6455 (outside the U.S.)
  • Email: