MyCast&Crew Canada: Update or Add Loan-Out Information

If you are an employee paid by Cast & Crew, you can add your loan-out information directly in your MyCast&Crew portal.

Please note: While you can add and manage your loan-out details in your portal, this does not guarantee you will be paid as one. Please contact your production company if you have any questions.

  1. Log in to MyCast&Crew. If you don't have an account, you can register for one. Click here to learn how. 
  2. On the dashboard, click the Loan-out tab in the top navigation bar. 
  3. Click  edit .
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  4. Follow the steps on the screen to verify your identity.
  5. Once your identity has been successfully verified, head back to MyCast&Crew and add or update your information.
  6. Complete your loan-out verification on the form by: 
    • Filling out the required loan-out fields (all fields are required) 
    • Upload your Articles of Incorporation document 
    • Agreeing to the Letter of Indemnification (LOI) 
  7. After you've completed all the required information, click  Review
  8. Review your loan-out information. If everything looks correct, click Verify.

  9. You’ll be taken back to the loan-out tab in your MyCast&Crew portal with the new information populated. 
  10. A status banner will show and will reflect one of the following statuses:
    • A Valid status means your loan-out has been successfully verified and can now be applied to future offers. 
    • An Invalid status means your loan-out could not be verified at this time. 
    • Pending status means a Cast & Crew team member must review your information in order to verify the loan-out. This can take up to 48 hours. 

Note: In some cases, an entity may fail the loan-out registration process in MyCast&Crew. If a business is not "active," Cast & Crew will not be able to pay them as a loan-out. In those cases, the crew member will need to reject their Start+ offer and request a paper offer or correct their entity standing and try to verify again,