Getting Started: Crew

MyCast&Crew Canada: Register for an Account (Desktop & Mobile)

Learn about creating a MyC&C account and much with EDGE On-Demand.

You can register for a MyCast&Crew profile using the registration link: 

  1. On the landing page, click Start my registration. undefined-Feb-02-2024-05-14-39-7192-PM
  2. Read the terms and conditions here and then click I Agree.
  3. Select Yes, I have. Click Next.
  4. Enter your first and last name, social insurance number (SIN) if you're a Canadian resident, or social security number (SSN) if you're a U.S. resident, date of birth, and your email address. Click Next.
  5. To ensure you are who you say you are, the system needs to verify your information. Input your residential address to confirm your identity. Click Next.
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  6. After you see the “Thank you for registering” message, check your inbox for an email containing a link to activate your account.
  7. Open the link in the email to be taken to the MyCast&Crew Account Activation page.
  8. Click Get started.
  9. Create a password. Make sure your password meets the requirements and enter it in both text fields. Each requirement will show a green check once it is met. If you’d like to see the password you’ve entered, press the eye icon .

💡 Tip: Click the arrow next to "View tips for remembering your password" to find helpful tips for creating an easy-to-remember password.


  10.   Click Create password.

  11.    Next, you’ll be asked to verify a phone number that will be used to securely recover your password if you forget it in the future. Choose text or voice for your preferred method of verification.

Note: You'll automatically be enrolled in both text and voice verification after adding your phone number for text. Selecting the voice option will only enroll you in voice verification.


  12.    Input your phone number and click Text me or Call me to receive a verification code via text or voice. You can add an extension if needed.


  13.    Input the verification code and click Verify and enroll in text and voice. If you do not receive a code after 30 seconds, click Text me again. If you choose the voice option, you can choose to Verify and enroll in voice only.
Verify and Enroll_TextCanada Verify and Enroll_PhoneCanada

  14.    Review the confirmation page, where you will find the email associated with your account. We recommend making a note of this, so you don’t forget it.

  15.    Click Go to MyC&C dashboard (or Log in to My Cast & Crew dashboard if you're on desktop)to navigate to the login page where you’ll be asked to log in using your email and password you just created for your account.

Optional: You can also choose to setup OKTA as an additional recovery method by clicking Add another (optional method). Learn how to set this up here.