ETC Employees: Additional Options in Your ETC "My Profile" Menu

You can find additional options to choose from under the “My Profile” section in ETC.

my profile

Setup Pay to Agent

  1. To setup pay to agent, click My Profile in the top navigation bar.
  2. Click setup pay to agent next to “Pay To Agent” in the gray box.
  3. Click Create a new agent in the dialog to setup a new agent.

Setup Default Reimbursements

  1. Under My Profile, click Setup Default Reimbursement next to “Default Reimbursement” in the gray box.
  2. Click + Add a New Reimbursement in the dialog to add and save a reimbursement. You’ll be able to choose your saved reimbursements next time you add one to your timecard.

Request a Contract Services Letter

Under My Profile, click Submit Contract Services Letter next to “Contract Services Letter” in the gray box.

Setup Direct Deposit and View Paycheck Stubs

Direct Deposit and Pay Stubs are only shown in MyC&C. Go to and log in with your MyC&C credentials to set up direct deposit and view your pay stubs.

Edit Notification Preferences

  1. On your ETC employee profile, scroll to “Notifications” > Click Edit in the Action column next to the notification you’d like to update.
  2. For the “PayCheck Has Been Issued” notification, click + next to the Client Name in the Notification dialog. 
    CAPS notification
  3. Click Edit under the "Action" column.
    CAPS notification 2
  4. You can choose the Frequency of the notification and how you'd like to Notified: 
    1. Frequency: Event = Every time / Daily = Once a day
    2. If you choose “Event” for the Frequency, you can choose to be Notified via Email or SMS or Both. If you choose “Daily” for the Frequency, you can only be Notified via Email.
  5. Click OK when you're done.