Extended SAG SupportBuilt for the full complexity of union productions. |
New: Onboarding Crew with Agents
Powered by: Start+
Who it impacts: Hiring Managers, Agent-Represented Hires
On SAG productions, agent-represented hires are standard. But Start+ had no digital path for them. Hiring Managers had to collect the check authorization form on paper, route it to a coordinator, and wait for the deal to be entered manually. That process created delays, payment errors, and no audit trail. Now, the check authorization workflow is fully digital inside Start+. Hiring Managers search for the existing agency record or create a new one, upload the authorization form, and it’s stored and routed automatically, all before the offer goes out. Learn more in the Help Center →
- Agency, agent information, and the authorization form are attached to the deal and stored in Start+'s document library
- The agent receives a notification when the offer is sent and when the hire completes it
- Agency and agent information now appears in Manage Offers, Manage Approvals, Manage Crew, and exported crew lists
Authorization form upload option direction in the “Add Crew Member” flow.
What You'll Need to Do Differently
| Previously | Now |
| Hiring Managers collected check authorization forms outside Start+ and routed them to a payroll coordinator via paper or email. | Hiring Managers toggle on agency information in the offer creation flow, search for the agency record, and upload the authorization form, all before the offer goes out |
| There was no digital record of authorization forms. Compliance requests required paper retrieval. | Authorization forms are stored in Start+'s document library with a full digital audit trail. |
The Crew ExperienceFrom offer acceptance to first paycheck, rebuilt end to end. |
Improved: Faster Crew Onboarding
Powered by: Start+ and MyCast&Crew
Who it impacts: Crew Members, Hiring Managers, Payroll Accountants
The crew onboarding flow has been redesigned from the ground up for the way productions actually work: on set, on a phone, and under time pressure.
The new flow is guided and built mobile-first. The I-9 is easy to complete using information from the crew member's existing profile. The payment step clearly shows where the paycheck is going before they proceed. Supporting documents appear where they are needed, not all at once upfront. The redesigned experience is automatic for all crew receiving offers through Start+. See what’s changed →
Crew onboarding updates on mobile.
Improved: W-4 Experience Redesign
Powered by: MyCast&Crew and Start+
Who it impacts: Crew Members
Completing a W-4 meant using a DocuSign-type experience to finish a mandatory payroll step. For mobile users, that created confusion, form abandonment, and consistent support contacts from crew. The W-4 experience now lives entirely inside MyCast&Crew. It’s guided, mobile-friendly, and easy to fill in using basic information already on file. Payroll teams receive cleaner, more complete W-4 data on first submission. This redesigned experience is automatic for all crew completing a W-4 through MyCast&Crew or Start+. See what’s changed →
Guided, mobile-friendly W-4 experience with inline field help.
Additional UpdatesExplore new features that are shipping in this release. |
Improved: International Offer Improvements
Powered by: Start+
Who it impacts: Hiring Managers, Payroll Accountants
International Work Location is now available for crew hired from any U.S. state, previously it was limited to California only. When selected, the Federal W-4 is automatically required. The correct Terms of Employment Table (flat weekly rate with 75 hour) also now applies automatically for all international hires, eliminating a common deal memo correction on internationally-based crew. No workflow changes are required; these improvements are automatically implemented.
International option selected for New York state hire.
New: Share Offer Drafts
Powered by: Start+
Who it impacts: Hiring Managers
Hiring Managers can now opt in to share offer drafts with other Hiring Managers on the project, making it easy to hand off an in-progress offer without sharing login credentials or starting over. Drafts remain private by default.
The only change to existing behavior is if the Hiring Manager chooses to share their offer drafts. Learn more in the Help Center →
"Share this draft with other hiring mangers on this project?” question added when saving offer draft or template.
New: Approver Names Visible on Manage Offers
Powered by: Start+
Who it impacts: Hiring Managers
Hover over any approval level label in the Offer Status column on Manage Offers to see the names of all assigned approvers for that level. No more navigating to settings to find out who is holding up an offer.
Approver names shown when hovering over approval level on Manage Offers.