Cast & Crew New Experience
Powered by: MyCast&Crew, Start+, Hours+, Studio+, Reporting+
Who it impacts: Everyone
What's New
- MyCast&Crew, Start+, Hours+, Studio+, and Reporting+ are now available in one unified, mobile-friendly experience with one login, one navigation bar, one notification inbox, and a consistent look and feel with updated brand colors
- Select a production once and that context stays active across all tools for your entire session. No more re-selecting a project every time you switch applications.
- A centralized notification inbox consolidates alerts from all products. Click any notification to go directly to the relevant screen.
- Accessible on desktop, tablet, and mobile so your work doesn't stop when you're away from your desk or on set
- An improved session keeps you logged in across multiple browser tabs. A warning appears after 15 minutes of full inactivity. No more unexpected logouts!
- Project Admins can now add users and update roles and permissions directly in the platform for Start+, Hours+, and Studio+. No support request needed.
Why It Changed
We heard that switching between separate applications, re-selecting projects, and managing notifications across multiple products was slowing you down. This release consolidates everything into one experience so teams can focus on the work, not the navigation.
Why It Matters
- Less time navigating means more time on payroll, approvals, production accounting, and the work that actually matters
- One notification inbox means nothing gets missed across your Cast & Crew applications
- A consistent look and navigation across all products shorten the learning curve for new team members
- This unified foundation is where future Cast & Crew capabilities will be delivered
What You'll Need to Do Differently
Starting March 31, an opt-in banner will appear in your existing Cast & Crew tools. Switch with one click and toggle back to the Classic view at any time during the voluntary period. A few navigation items have moved in specific products:
| Classic | New Experience |
| Navigated to separate URLs for each product and re-selected your project each time you switched tools. | Select your production once. Context stays active across Start+, Hours+, Studio+, and Reporting+ for your entire session. |
| Notifications came via email, separately from each product. | All notifications are in one inbox inside the platform. Click any notification to go directly to the right screen. |
| Contact Support to add a new user and update your team’s existing roles and permissions. | Project Admins can navigate to your project in the new unified platform and open the Project Users page from the navigation to manage users. |
| Hours+: Filters were on the left side of the screen. | Hours+: Filters have moved to the right. Both the filter panel and navigation bar can be collapsed to maximize your screen. |
| Hours+: User Settings were under the gear icon alongside project settings. | Hours+: User-specific settings are now under a dedicated Preferences tab. |
| Studio+: Files and folders opened by double-clicking anywhere on a row. | Studio+: Double-click directly on the file or folder name to open it. The name changes color on hover to show where to click. |
| Studio+: Right-click a file to open the actions menu | Studio+: Right-clicking for file actions is no longer supported. Use the three-dot menu (⋯) instead. |
| Studio+: Bulk actions appeared in the top right of the file list. | Studio+: Bulk actions now appear in an action bar at the bottom of the screen when items are selected. |
| MyCast&Crew: The Personal Dashboard was on the homepage after login. | MyCast&Crew: The Personal Dashboard is now accessed through MyCast&Crew in the left navigation bar. |