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PSL+: Resetting Your PSL+/Okta Password

Learn how you can easily reset your PSL+/Okta password if you misplace it.

Please note: Changing your password on PSL+ or any other Okta-secured Cast & Crew product will update your password on ALL Okta-secured products, including:

  • MyCast&Crew
  • Start+
  • Hours+
  • Studio+
  • Reporting+
  • ETC
  • CAPS+

How to rest your PSL+/Okta Password

  1. If you’re using PSL+ ONLY, click the Forgot Password link as soon as you launch the desktop program.  
    Graphical user interface, application, Teams

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  2. Enter your email address on the “Send Email to Reset Password” page and click the RESET VIA EMAIL button. 
    PSL+ reset password
  3. Click the link in the email that you receive and follow the prompts to reset your password. 
Once your password is reset, please wait 15 minutes and log back into PSL+ using your email and new password.