MyCast&Crew: How to Reset Your Phone Number in Okta

The steps below outline how to update your contact information in Okta.

1. Log in to your MyCast&Crew account.

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2. Once you've logged in, click your name in the top right corner and select Manage Okta Account.

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3. On the Okta user settings page, scroll to the bottom of the page until you reach the "Extra Verification" setting. Click Remove on the existing MFA option.

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4. You'll be prompted to remove the authentication enrollment. Click Yes to reset the MFA option.

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5. Be sure to edit your phone number on the "Forgot Password" options, too. This will allow you to easily reset your password if you ever forget it.

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6. Sign out of your MyCast&Crew account, then sign back in. You'[l now be prompted to select the MFA again. Click Setup to add your new phone number.okta update 5