MyCast&Crew: When I try to log in, I keep getting kicked back to the login page?

This issue is common for roaming users. Please see the information below to adjust laptop settings.

Possible Causes:

• Incorrect Date and Time: Incorrectly set system time can interfere with login authentication.
• Browser Cache and Cookies: Cached data or cookies can sometimes cause login issues.

**After trying each troubleshooting step, attempt to log in again to check if the issue is resolved**

Troubleshooting Steps

• Adjust System Time:
  • Windows:
    • Go to Windows Settings > Time & Language
    • Set Time Automatically
  • Mac OS:
    • Go to System Preferences > Date & Time
    • Click the lock to make changes.
    • Click on Set date and time automatically
    • Click the lock to save and verify that the time is correct.
• Clear Browser Cache
  • Review your browser settings to clear your cookies and cache
• Try a Different Browser:
  • If the issue persists, try logging in using a different web browser (e.g., Firefox, Chrome).