Set up additional security methods that will be used for Multi-Factor Authentication (MFA).
Note: These instructions are for users who used the Okta Verify App as their MFA method.
Access Your OKTA Account
- Log in to your MyCast&Crew account and click your name in the top-right corner to view the user menu. Select Account Settings.
- You'll be redirected to your Okta account where you can manage your Multi-Factor Authentication (MFA) preferences.
- In your Okta account, click your name in the top right and select Settings.
- Click 'Set up' next to the Phone option under "Security Methods."
Set Up SMS (Text Message)
- Select SMS and enter your phone number in the field below. Click Receive a code via SMS.
- You'll receive a numeric security code. Enter the code in the field and click Verify.
- You'll receive a success message once your number is verified.
Set Up Voice Call
- Select Voice call and enter your phone number in the field below. Click Receive a code via voice call.
- You'll receive a numeric security code. Enter the code in the field and click Verify.
- You'll receive a success message once your number is verified.