|
Note: If you experience any issues while attempting to reset your phone number, please contact our support team: Phone: 818.860.7770 Email: plussupport@castandcrew.com |
The steps below outline how to update your contact information in Okta.
- Log in to your MyCast&Crew account.
- Once you've logged in, click your name in the top right corner and select Account Settings.

- On the Okta user settings page, find the "Security Methods" box and click Remove next to 'Phone.'
- You'll be prompted to remove the authentication enrollment. Click Yes to reset the MFA option.

- You'll be prompted to verify it's you with a security method. Choose an option to proceed.
- Click Set up next to 'Phone' to add a new phone number.
- Be sure to edit your phone number on the "Forgot Password" options, too. This will allow you to easily reset your password if you ever forget it.