MyCast&Crew: How do I update my address?

This article shows you how to perform this task in both Classic and New experiences.

Steps for Classic Experience

1. Please navigate to my.castandcrew.com and log in using your email address and password.
2. Click the Profile tab in the top navigation bar.
   1. If you are on mobile, click the menu button in the top left corner and then choose profile. 
3. Click edit to enter the "Address" section. 
4. Follow the steps on the screen to verify your identity. You will be prompted to enter your password.
5. Once your identity has been successfully verified, head back to MyCast&Crew and update your information as needed.
   1. You can choose whether the address should be used as your mailing address. If you prefer a different address, uncheck the checkbox and insert your additional address. 
6. Scroll to the bottom of the page and click Save.

If your address does not update, please contact our support team for further assistance:

Phone: 888.570.4650 (in the U.S.) 
Phone: 818.659.6455 (outside the U.S.)
Email: employeehelpdesk@castandcrew.com

Steps for New Experience

1. Please navigate to my.castandcrew.com and log in using your email address and password.
2. Click the Profile tab in the top navigation bar.
   1. If you are on mobile, click the menu button in the top left corner and then choose profile. 
3. Click edit to enter the "Address" section. 
4. Follow the steps on the screen to verify your identity. You will be prompted to enter your password.
5. Once your identity has been successfully verified, head back to MyCast&Crew and update your information as needed.
   1. You can choose whether the address should be used as your mailing address. If you prefer a different address, uncheck the checkbox and insert your additional address. 
6. Scroll to the bottom of the page and click Save.

If your address does not update, please contact our support team for further assistance:

Phone: 888.570.4650 (in the U.S.) 
Phone: 818.659.6455 (outside the U.S.)
Email: employeehelpdesk@castandcrew.com