This guide walks non-employees and crew members through the process of downloading completed offers in Start+.
In this guide, we will cover…
- Accessing individual documents for non-employees
- Downloading the final e-signature document for nonemployees
- Using the download filters
- Accessing individual documents for crew members
- Downloading the final e-signature document for crew members
This article shows you how to perform this task in both Classic and New experiences.
Steps for Classic Experience
Non-employees - Accessing Individual Documents
If you have access to Offers Documents, you can use the page to download documents for one or more offers.
Click the Offers Documents tab to begin.

Notice that next to each offer, there are two actions: View and Download All.
Clicking View displays a list of the documents contained in an offer. From here, you can access individual documents by clicking the Download icon.

When the prompt appears, choose a Save As location. Note that at this point, you can change the name of the PDF file.
When you are ready, click Save.
Clicking Download Zip sends a request to Start+ to create a ZIP file containing all offers for the selected crew member. A notification appears, telling you that your file is being created.
When your file is ready, Start+ will send you an email with a link. Note that this is a one-time link that expires after you click it.
Click Download.
When the prompt appears, choose a location for the ZIP file. Then, click Save.
Non-employees: Downloading the Final E-Signature Document
To download all documents in an offer as a single PDF, click Final E-Signature Document.
When the prompt appears, choose a location. Then, click Save.
Notice that when you open the file, it contains every document.
When you have finished, click Back to return to the Offers Documents page.
Using the download filters
If you want to download documents from multiple offers, you can use filters. Start+ allows you to select offers by:
Employee Name - Allows for retrieval of documents for a specified employee. Click the dropdown list to select the employee you wish to download documents for.
Department - Allows for retrieval of documents based on the crew member(s)'s department. Click the dropdown list to select the department(s) you wish to download for.
Document Name - Allows for filtering by the name of a document.
Document Tag - Allows for downloading of documents by "type" (such as I9, box rental, start form, etc.). Click the dropdown list to select the tag(s) you wish to download for. Note: Please contact Support if you have questions about the tags assigned.
Date Range - Allows for retrieval of documents approved within a specified period.
File Format Dropdown - Choose what kind of file you'd like, PDF, CSV, or ZIP.
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CSV reports include all form responses from fully approved offers plus key offer details, giving you everything you need in one clean, organized file.
Download Filtered Documents button - Once the necessary filters have been selected, click Download Filtered Documents.
Steps for New Experience
Non-employees - Accessing Individual Documents
If you have access to Offers Documents, you can use the page to download documents for one or more offers.
Click the Offers Documents tab to begin.
Notice that next to each offer, there are two actions: View and Download All.
Clicking View displays a list of the documents contained in an offer. From here, you can access individual documents by clicking the Download icon.
When the prompt appears, choose a Save As location. Note that at this point, you can change the name of the PDF file.
When you are ready, click Save.
Clicking Download All Files sends a request to Start+ to create a ZIP file containing all offers for the selected crew member. A notification appears, telling you that your file is being created.
When your file is ready, Start+ will send you an email with a link. Note that this is a one-time link that expires after you click it.
Click Download.
When the prompt appears, choose a location for the ZIP file. Then, click Save.
Non-employees: Downloading the Final E-Signature Document
To download all documents in an offer as a single PDF, click Final E-Signature Document.
When the prompt appears, choose a location. Then, click Save.
Notice that when you open the file, it contains every document.
When you have finished, click Back to return to the Offers Documents page.
Using the download filters
If you want to download documents from multiple offers, you can use filters. Start+ allows you to select offers by:
Employee Name - Allows for retrieval of documents for a specified employee. Click the dropdown list to select the employee you wish to download documents for.
Department - Allows for retrieval of documents based on the crew member(s)'s department. Click the dropdown list to select the department(s) you wish to download for.
Document Name - Allows for filtering by the name of a document.
Document Tag - Allows for downloading of documents by "type" (such as I9, box rental, start form, etc.). Click the dropdown list to select the tag(s) you wish to download for. Note: Please contact Support if you have questions about the tags assigned.
Date Range - Allows for retrieval of documents approved within a specified period.
File Format Dropdown - Choose what kind of file you'd like, PDF, CSV, or ZIP.
-
CSV reports include all form responses from fully approved offers plus key offer details, giving you everything you need in one clean, organized file.
Download Filtered Documents button - Once the necessary filters have been selected, click Download Filtered Documents.