TTC Online's Employee Self-Service (ESS) Portal FAQs

How do I log into the ESS portal?

If you already have a TTC Online (TTCO) account, you can use your TTCO account to sign into the ESS portal:

1. Go to https://ess.ttconline.com/.
2. Enter your TTCO credentials and sign in.
3. If there is missing information from your TTC Online account that is required to access the ESS portal, you will be prompted to verify the missing information (e.g. your address, social security number (SSN), last name, etc.).
   

4. Accept the ESS Terms & Conditions.

5. Next, you will be taken to the main ESS dashboard where you can view/download your latest pay stubs or W-2 forms, if you’ve consented to receive them paperlessly. If you currently receive paper W-2s and would like to receive them paperlessly, see the instructions below.

Don’t have a TTC Online account?

If you do not have a TTC Online account, you will need to create an ESS account to be able to log in. To set up an ESS account:

1.  Go to https://ess.ttconline.com/ and click Create Account.
2. Enter your information (email address, SSN, etc.) to set up your account.*
   1. *Note: The system verifies the entered information against the user information in our payroll system. In case of any discrepancy, the user will not receive the account confirmation email. If users are having difficulty registering, they may contact the Client Services team at clientservices@theteamcompanies.com with any questions or concerns.
      
      
3. Once we validate that your SSN exists in our payroll database, you will be prompted to select the correct address associated with your account. Then, accept the ESS Terms & Conditions.
   
4. Once your account is verified, you will receive a confirmation email. You will be able to access your ESS account by clicking on the link provided in the confirmation email. Within the ESS, you can view your pay stubs or W-2 forms, if you’ve consented to receive them paperlessly. If you currently receive paper W-2s and would like to receive them paperlessly, see the instructions below.

How do I view my pay stubs in the ESS portal?

After successfully logging into the system, you will be taken to the main dashboard.

In order to access your historical pay stubs, expand the SELF SERVICE menu in the left column and click on PAY STUBS. Both direct deposit and paper checks are accessible in the ESS portal.

Direct Deposit Pay Stubs:

• Last 3 years of pay stubs are available and can be downloaded.

Paper Checks:

• Last 3 years of pay stubs are available to view.
• Images of paper checks from March 2019 onwards are available to download.

How do I view my W-2s in the ESS portal?

After successfully logging into the system, you will be taken to the main dashboard. In order to view your W-2 forms within the portal, you must first consent to receive your W-2 forms electronically. There are multiple ways for you to access the consent screen, but the easiest way is to click on the Click here to sign-up and receive your W-2 form electronically! banner on the home page, shown below.

Once you provide your consent, you will automatically be redirected to the W-2 Forms page where you can access historical W-2 forms (last 3 years) as well as any future W-2 forms once they are issued. You can also reach the W-2 Forms page at any time by expanding the SELF SERVICE menu in the left column and selecting W-2 FORMS.

If you have consented to receive W-2s paperlessly, you will receive an email notification whenever a new W-2 form is issued, and you will no longer receive a paper W-2 form in the mail.

If you have been issued a W-2C prior to 2019, you will not be able to access the W-2C Form on the ESS Portal; please contact W2C-support@theteamcompanies.com.