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MyCast&Crew: Set Up SMS and Voice Call Security Methods in Okta

Set up additional security methods that will be used for Multi-Factor Authentication (MFA).

Note: These instructions are for users who used the Okta Verify App as their MFA method.

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Access Your Okta Account

Set Up SMS (Text Message)

Set Up Voice Call


Access Your OKTA Account

  1. Log in to your MyCast&Crew account and click your name in the top-right corner to view the user menu. Select Manage OKTA Account.

  2. You'll be redirected to your Okta account where you can manage your Multi-Factor Authentication (MFA) preferences.
  3. In your Okta account, click your name in the top right and select Settings.
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  4. Click 'Set up' next to the Phone option under "Security Methods."
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Set Up SMS (Text Message)

  1. Select SMS and enter your phone number in the field below. Click Receive a code via SMS.
  2. You'll receive a numeric security code. Enter the code in the field and click Verify.

  3. You'll receive a success message once your number is verified.

Set Up Voice Call

  1. Select Voice call and enter your phone number in the field below. Click Receive a code via voice call.

  2. You'll receive a numeric security code. Enter the code in the field and click Verify.

  3. You'll receive a success message once your number is verified.