onTime™ Release: January 9, 2020

Please be advised that there is a release scheduled for Thursday, Jan. 9 between 9 – 10 p.m. PT to onTime, our Cast & Crew Canada time-capture and hours-to-gross solution. During this time, onTime will be temporarily offline and unavailable.

This update might require some Windows updates on some older versions of Windows. Specifically, your computer will need .NET version 4.5 or higher. Before updating, you should consult with your organization’s administrator. You can learn more about updating .NET here.

If you have Windows 10, your computer already has the necessary updates. For assistance, please contact support at the email below.

This release includes the following enhancements:

  • Security enhancements
  • Passwords are now required to be 12 characters minimum
  • Sending a batch will require inputting of your password
  • All SINs/TINs are now masked in the application and all reports
  • We appreciate your patience.

Should you have any questions or concerns, please email ontimesupport@castandcrew.com.


Cast & Crew Canada


[Original communication here.]