General Payroll Support

Digital Onboarding

• Redesigned Project Onboarding Experience FAQ
• MyCast&Crew: Project Onboarding Dashboard Overview
• Project Onboarding Dashboard FAQ
• MyCast&Crew: Submitting a New Project Request

Adjustment Requests

• Studio+: How To Submit an Adjustment Request

Digital Edits

• Digital Edits: Approving an Invoice
• Digital Edits: How to Change Account Codes on Your Edit Report

Check Inquiry

• Credit Reference or Vendor Verification
• Check Verification for Cashing Services
• Adding or Updating Your Agent on File
• If you are an F-1 student visa holder and believe you were incorrectly charged FICA taxes on your wages, you may be eligible to seek an adjustment or refund.
• Questions About Minor Trust Accounts
• Unclaimed Property

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Canada Employee Reports

• Do you need a Record of Employment?
• Can I get my dates or hours worked report for the union?
• Canada Payroll Support

Verification of Employment

• Are you a commercial verifier looking for written wage verification?
• Are you looking for written employment wage verification? (Canada)
• Are you being asked to have your employer complete the Medicare part B form?

Paid Family and Medical Leave

• Cast & Crew Open Health: Your Non-Union Health Coverage Solution
• How do employees fill out NYPFL waivers?
• Can I get more information on paid family and medical leave?

Disability

• Following Up on Your Disability Claim Status (CA EDD)
• Do you have a claim form for NY disability?
• Do you have a claim form for NJ disability?

Sick Time

• How can I use my accrued sick time?
• Are you a client looking for more information on sick time?

Unemployment

• Are you looking for unemployment, disability, or family leave information?
• Are you looking for a Separation Letter?
• Need a separation letter for the state of Georgia?