"Phone number required"

If you see this error message: 

This may due to a various reasons, including:

• Your account doesn’t have an associated phone number, and you set up Okta Verify as your method for both multi-factor authentication (MFA) and password recovery.
  • If this is the case, contact the Employee Help Desk using the phone number or email address you see on the screen.
• You are not registered on the portal and attempted to log in.
  • To register for the portal, click Start registration from the MyCast&Crew login screen.