During the bank connection process, some financial institutions provide a virtual/substitute/or token account number instead of your primary account number. This is a security feature used by banks to protect your sensitive data online.
How is this information verified?
The account details displayed are provided directly by your financial institution through a secure connection. This occurs after you have successfully authenticated your identity via your bank’s login and multi-factor authentication process.
For more information, you can read this article from Plaid.
What should I do?
If you have concerns about the specific account number displayed, we recommend contacting your bank to confirm if they utilize virtual or masked account numbers for third-party connections.